GOLD$4,694.47 / toz
SILVER$72.82 / toz
PLATINUM$1,931.10 / toz
PALLADIUM$1,476.50 / toz
GOLD$4,694.47 / toz
SILVER$72.82 / toz
PLATINUM$1,931.10 / toz
PALLADIUM$1,476.50 / toz
Get in Touch

Contact Universal Gold Group

Have questions about Gold IRAs, your account, or how to get started? Our team is here to help — by phone, email, or in person.

Reach Out

We're Here to Help

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Call Us 702.250.1730 Toll-free · Monday – Friday: 9:00 AM – 5:00 PM PST · Calls may be recorded
Email Us admin@universalgoldgroup.com We respond to all emails within one business day
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Live Chat

Available on our website during business hours. Click the chat icon in the lower right corner to connect with a specialist instantly.

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Mailing Address

Universal Gold Group
11500 S Eastern Ave, Suite 150
Henderson, NV 89052

Please do not send precious metals or valuables to this address
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Existing Client Support support@universalgold.com For account questions, please have your account number ready
Send Us a Message
Fill out the form below and a member of our team will get back to you within one business day.
By submitting this form you consent to be contacted by Universal Gold Group via phone, email, or text. Your information is never shared or sold. View our Privacy Policy.
Office Hours

When We're Available

Our specialists are available during the following hours. After-hours voicemails and emails are returned the next business morning.

Monday
9:00 AM – 5:00 PM PST
Tuesday
9:00 AM – 5:00 PM PST
Wednesday
9:00 AM – 5:00 PM PST
Thursday
9:00 AM – 5:00 PM PST
Friday
9:00 AM – 5:00 PM PST
Saturday
Closed
Sunday
Closed
What to Expect

Your First Call With Us

We know reaching out to a Gold IRA company for the first time can feel like a commitment. It isn't. Here's exactly what to expect when you contact us:

01

A real person answers

No call centers, no automated menus. A dedicated IRA specialist will answer your call or respond to your form within one business day.

02

We listen first

Your specialist will ask about your goals, your current retirement situation, and what's driving your interest in gold. No script, no pitch — just a conversation.

03

You get honest answers

If a Gold IRA makes sense for you, we'll explain how. If it doesn't, we'll tell you that too. Our specialists are not commission-driven.

04

No pressure, ever

Take all the time you need. We'll send you a free information kit to review at your own pace — no obligation, no follow-up pressure.

Do I have to open an account to speak with someone?

Absolutely not. Our specialists are happy to answer your questions whether or not you ever open an account. There is never any obligation.

Will I be pressured to make a decision?

Never. Universal Gold Group has a strict no-pressure policy. Our specialists are evaluated on client satisfaction, not sales volume.

How quickly will someone get back to me?

Phone calls are answered live during business hours. Form submissions and emails receive a response within one business day, typically much sooner.

Can I visit your office?

Yes. Our Henderson, NV office is open for appointments during regular business hours. Please call ahead so we can have a specialist available for you.